Sachin Bansal co‑founded Flipkart in a small Bengaluru apartment after leaving his job at Amazon. In the early days, orders were manual, delivery was chaotic, and customers didn’t trust online shopping. Bansal and his team sold books, delivered them on scooters, and innovated with cash‑on‑delivery to build trust. As logistics improved and customer confidence grew, Flipkart expanded into new categories and became India’s e‑commerce leader. His story shows that relentless customer focus and willingness to innovate with constraints can turn humble beginnings into industry‑defining success.